A Bit of Color

Who doesn't love a statement? This home is a show stopper. From the pantry to the vanities, this home shows us how to use color in the most subtle way. For the kitchen island we used a custom Benjamin Moore paint Hudson Bay paired with our Riverton door in Silverleaf.

Doors used: Ella Breeze, Riverton in Silverleaf, Riverton in Snow.

WARRANTY & WARPED DOOR POLICY

5-Year Limited Warranty

White River Cabinetry products are warranted to the original customer to be free from defects in materials and workmanship under regular use for a period of five years from the date of possession. White River Cabinetry is committed to providing our consumers the best cabinetry and door solutions.

This warranty includes 'covered products' like cabinet boxes, doors, drawers, shelves, and accessories that are manufactured by White River Cabinetry. Any accessories or other products that were not manufactured by White River Cabinetry are excluded from the definition of “covered products” and coverage by this limited warranty.

If a covered product is found to be defective, we will replace it free of charge during the warranty period as long as the White River Cabinetry distributor is contacted within the warranty period.

Our company reserves the right to change design, specifications, and materials as conditions require when improvements are developed. The manufacturer has no obligations to incorporate such changes in products previously manufactured.

White River Cabinetry will not assume or authorize anyone to assume for us, any liability in connection with the sale of White River Cabinetry products.

Upon inspection, our professionals will either replace or repair the defective product. Replacement parts may not match your existing cabinetry due to changes in the finish and wood over time. This warranty is non-transferable.

All approved sales are final and are non-refundable or non-creditable. The consumer is responsible in insure all cabinetry plan dimensions are accurate before approving and placing orders.

White River Cabinetry's 5 year warranty becomes effective for the cabinetry products in an approved order once the order payment has been satisfied in full.

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

What is Not Covered Under This Warranty?

Products that are misused, abused, improperly stored, neglected, acts of God, exposed to moisture, exposed to extreme temperatures, warped items or improper installed

Wear or deterioration that results from natural aging, including expansion and contraction

Any incidental, consequential, or other damages of any kind or nature

Discoloration such as lightening or darkening due to light exposure, natural or artificial

Variations in the natural characteristics of wood like age, lighting, and exposure to the elements all have an expected and natural effect on wood and are not considered to be manufacturer’s defects

Paint color variation that does not exceed DE CMC (- +) 0.5 from approved color selection.

Any expenses incurred in removal, shipment, or re-installation of the covered products.

Storage situations where loading exceeds the Kitchen Cabinet Manufacturers Association testing and certification standards.

Natural and or factory blemishes not visual at a distance of 30" or greater.

Any products used or installed in conjunction with White River Cabinets such as plumbing fixtures, countertops, or appliances.

How to Replace a Product Under the Terms of Warranty?

The original consumer purchaser must contact the distributor in writing within the warranty period

The writing must include a description of the product, the date and place of purchase, a description of the defect, request to replace the product, and proof of purchase

Warped Door Policy

A warped cabinet door can be a real problem. Wood is a natural product and is affected by weather and climate. Wood is prone to expansion and contraction as seasonal temperature and humidity changes occur in a home.

This can affect your doors, drawers, and face frames. In some cases doors may warp for a period of time. Sometimes, hinge adjustment may be required.

Dramatic changes in weather conditions cause reactions to our product and these natural occurrences are beyond our control. What can be controlled is the climate that surrounds our products once they have been delivered to our customer.

Why Does Cabinet Doors Warp or May Appear Warped?

As cabinets are taken from a factory environment and placed in a different environment, doors may warp a little. Expect warped doors to straighten out after a new home goes through a complete heating and cooling season. In such cases, a hinge adjustment will improve the fit of the door

Improperly installed cabinets can cause doors to appear warped

Improperly adjusted hinges can cause doors to appear warped. A hinge adjustment will improve the fit of the door.

Improperly installing decorative hardware

Check for a Warped Door

Check your door after a complete heating and cooling season. To test a door, lay the face of the door on a flat surface, such as your countertop, and measure the gap between the surface and the door edge to the nearest 1/16”.

Door Height: Warped is indicated when:

12” or less - gap is greater than 1/16”

13” to 24” - gap is greater than 1/8”

25” to 36” - gap is greater than 3/16”

Warping is a Condition and Not a Defect

Please review White River Cabinetry’s position and how it pertains to the overall warranty. It's important to understand that warping of a door or drawer is not a defect, but a condition of the wood caused by a climate issue within that products surrounding.

We suggest an acclimatization period for your cabinets. The process consists of the home being under normal HVAC conditions for 60 days after installation. This allows the elevated moisture from the new or remodeling construction process to normalize.

If necessary, hinge adjustments are recommended. If after 60 days of being under normal HVAC conditions, your cabinetry does not properly settle; please contact our customer service for assistance.

After inspection, if necessary, our professionals will replace the respective item within the first 180 days from the time of purchase.

To measure a door, lay the product on a flat surface and measure the gap from the surface to the part. The standard allowable tolerance for wood is 1/16” per lineal foot. Materials that fall within these specifications are considered acceptable and are part of the natural characteristics of wood.

What is Not Covered under the Warranty?

Any warping that takes place after the first 180 days from the time of purchase will not be deemed as warrantable. A climate controlled environment is necessary to reduce the possibility of wood movement in your home.